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BASIC CALL HANDLING ON CISCO 8845 ANSWER CALLS INCOMING CALLS When a new call rings on your phone, you will see a few indicators. A flashing light on the handset, a flashing light on the line button, and a ringing call icon displays with caller ID... Read More

We recommend forwarding all phone calls from your phone. For information on how to do this please go to: https://hdkb.clemson.edu/phpkb/article.php?id=1240 If you need advanced features please contact CCIT, and we will help determine the best option.... Read More

If you are having a problem with your Cisco phone, one solution is to reset it. There are two ways to do this: RESET VIA SOFTWARE 1.    Press the settings button on the phone. This will navigate to the Applications Menu.  2.... Read More

VOIP PHONES: RETURNING TO CAMPUS This article will provide you with instructions on re-activating your VoIP phone on campus. This is only necessary if you have taken and used your VoIP phone off-campus. POWERING AND RECONNECTING YOUR PHONE 1. Find... Read More

To forward phone calls from a Cisco 8845 to a home or mobile phone please follow these steps or visit https://phone.clemson.edu you will need to ‘virtually’ connect your computer to campus using our CU Virtual Private Network (CUVPN).... Read More

OneDrive for Business for iPhone or iPad Install and use the OneDrive app for iPhone, iPad, or iPod Touch to store, access, and share documents and other files in the cloud. To install the OneDrive app on your iPhone, iPad, or iPod Touch do... Read More

Before installing Jabber, you need to email ITHELP@clemson.edu and request a Jabber profile for your phone type.  Include this information in your email: Name Username Your 10 digit phone number What kind of phone (iPhone or Android)   After you... Read More

How to set up your iPhone or Apple Watch for card access to replace your TigerOne card at Clemson. SETUP Visit the TigerOne Online Credential Selection module to select your mobile device type and upload your photo. On your supported device,... Read More

Step 1: Open Settings on your iOS device. Step 2: Go to the section General → Profiles & Device Management, or Settings → General → Profiles. Step 3: Tap on a configuration profile you would like... Read More

Sometimes, if you cannot connect to eduroam, you may need to remove the settings that are already saved in order to be able to connect again. This process is called "forgetting" the network. This is usually the first solution you want to try if you... Read More